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Differentiators

 
Account Management
Locations Worldwide
Low Setup Costs
Network Duplicity & Redundancy
People & Skills
Process & Migration
Rapid Implementation
Reliable Technology Infrastructure
Reporting Platform
Scalability In Systems & People
Simple But Effective
 
 
Differentiators
 
iCall's core strength lies in the quality of its people, best practices, technology and proven delivery model. Drawn from the Top Schools and Universities in India we offer a unique blend of professionals with a passion for customer care and with an innate ability to understand business functions and niche domains, a fact appreciated by global majors.
All this and the fact that we are ISO 9001:2000 compliant ensures cost-effective, on-time, and high-quality service delivery for our global clients.
 
A few reasons why you should strongly consider us for your outsourcing needs…
 
P Over 5 years of experience in working with Global Enterprises including Small-Medium Firms in the US, UK & Australia
P Proven track record since inception
P Consistently profitable & financially stable since inception - quarter-on-quarter growth
P Highly skilled in-house team of professionals
P Focused attention to individual customers and their processes
P Specialized service offerings, catering to customers' focused needs
P Continual Improvement Focus
P Guaranteed reduction in costs to our clients (up to 50%)
P World-class infrastructure
P Hybrid Company (facilities in both US and India)
P Flexible engagement & pricing models
P Competitive pricing (lesser overheads)