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Finance & Accounting Services
 
iCall provides finance and accounting (F&A) processes cross industries, and has expertise in financial services, retail, logistics and telecommunications. By making the decision to move their corporate and/or transactional F&A processes to iCall, we help our clients regularly to improve quality, increase efficiency and significantly reduce costs. Our are also able to better manage financial data using our monthly updates of key financial statistics.
 
iCall’s end-to-end Finance and Accounting (F&A) processes are combined with call center services to deliver superior customer and vendor support. Its risk management and continuous improvement programs further aid in making iCall a preferred partner in outsourcing.
 
We offer life cycle solutions as described below:
  • Purchase to Pay Cycle
  • Order to Cash Cycle
  • Account to Report
  • Banking and Treasury Cycle
  • Fixed Assets Cycle
  • General Accounting Cycle
  • Management Reporting Cycle
  • iCall offers following services under its F & A vertical
  • Accounting
  • Taxes
  • Equity Research
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    Partnering with iCall, clients improve their processes with:
    P Significant Cost Reduction: In most cases, clients can expect a 40 percent reduction in costs.
    P Higher Quality: Quality is at the centre of all iCall processes. Leveraging our investment in Six Sigma methodologies, we guarantee our clients year-on-year quality and productivity improvement by optimizing and re-engineering their business processes.
    P Improved Management Information: We provide monthly management information packs, including statistics on key financial issues comprising non-compliance, administration costs and quality of supplier input. These information packets provide clients with increased control and transparency.
    P Increased Productivity: iCall proprietary workflow systems allow us to increase productivity by monitoring workload and reprioritizing work queues.
    P Greater Efficiency: Operating in a 24x7 business environment allows us to provide our clients with quicker turnaround times.